1. Introductory provisions

1.1 These terms and conditions (hereinafter "terms and Conditions") govern the mutual rights and obligations between the company Ejdry (SELF-employed Adriana Licová), ID: 14303001, established the peace Race 42/112, Karlovy Vary 36017 (hereinafter referred to as "Seller") and any other natural or legal person (hereinafter referred to as the "Buyer") incurred in connection with or on the basis of the purchase contract concluded through the seller's online store available on the website https://ejdry.cz

1.2 the terms and Conditions are an integral part of the purchase contract. The purchase agreement, and the Terms are written in the Czech language. The purchase contract can be concluded in the Czech language.

1.3 the Seller reserves the right Conditions to unilaterally change. The new wording of the Terms is effective upon its publication on the website of the seller.

2. User account

2.1 On the basis of the Buyer's registration on the website, the Buyer can access to your user interface, from where it can perform the ordering of the goods.

2.2 the Buyer is obliged to indicate in the registration of all data correctly and truthfully. The data specified in the user account, the Buyer is obliged to update any change.

2.3 Access to the user account is secured by user name and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.

2.4 the Seller may user account, in particular in the case where the Buyer of your account for longer than 24 months, or in case the Buyer breaches its obligations arising from the contract of sale and terms and Conditions.

3. The conclusion of the purchase contract

3.1 the presentation of the goods placed in the web interface of the shop is of informative character and the seller is not obliged to conclude a purchase contract with respect to such goods.

3.2 purchase Order made by Buyer's proposal on the conclusion of the purchase contract. The seller shall confirm receipt of the order to the Buyer at the e-mail specified in the order. The purchase contract is the delivery of a confirmation of acceptance of the order to the Buyer.

3.3 the Seller reserves the right to verify the order in case of orders over 10 000 or, in the case of suspicion of misuse of data.

4. The price of goods and payment terms

4.1 the Prices of goods are inclusive of all taxes and fees, excluding the cost of shipping, which are placed separately in the framework of the order process.

4.2 Payment for goods ordered can be done in the following ways:

• via bank transfer to the account of the seller,

• cashless payment via the payment gateway,

• other ways listed on the web interface.

4.3 In the case of cashless payment, the purchase price is payable within 7 days from the conclusion of the purchase contract, otherwise the order will be cancelled automatically.

5. Delivery of goods

5.1 the Goods are delivered through a contract carriers.

5.2 the delivery Costs vary according to the method of delivery and the shipper, are always given in the order form before submitting the order.

5.3 Risk of damage to the goods passes to the Buyer at the moment of receipt of the goods.

6. Withdrawal from the contract

6.1 the Buyer who is a consumer, has the right to withdraw from the contract within 14 days of receiving the goods without giving any reason.

6.2 For the withdrawal from the contract the Buyer must send a verifiable notification on e-mail support@extroworld.com or by registered post to the registered office of the seller.

6.3 the Buyer is obliged to return the goods without undue delay, no later than within 14 days from the withdrawal. The return costs borne by the Buyer.

6.4 In case of withdrawal, the seller will return all payments received within 14 days from receipt of the returned goods, and that in the same way the payment received, unless the parties agree otherwise.

7. Rights arising from defective performance

7.1 the Rights and obligations of the parties regarding the rights arising from defective performance are governed by the relevant generally binding legal regulations, in particular the provisions of the civil code.

7.2 the Buyer is obliged to claim the goods without undue delay after the defect they find.

7.3 Complaint, it is necessary to apply an e-mail to support@extroworld.com and to illustrate her photographs of the defect.

7.4 the Seller shall process the claim within 30 days of its application.

8. Protection of personal data

8.1 the Seller is the administrator of the personal data of the Buyer.

8.2 Conditions for the protection of personal data are listed in detail in the document Privacy policy, which is available on the website of the seller.

9. Final provisions

9.1 If the relationship of the purchase agreement contains an international element, then the parties agree that the relationship is governed by the law of the Czech republic.

9.2 If any provision of the Terms is invalid or unenforceable, instead he will be replaced by the provisions of the closest valid Czech legal standard.

9.3 These terms and Conditions are effective from the 1. 5. 2025.